Support

Support will be available via email Monday to Friday, 9am to 5pm, Irish Standard Time. Emails received outside of this time will not be responded to.

Technical Support

For support regarding issues with your user account, the File In and File Out systems, access to the Portal, Platform or folders/files/data, or general technical difficulties not related to the analysis of the data itself, please contact the TILDA Hotdesk team at .

Statistical Support

For support regarding the TILDA data, research methods, code, syntax, or variables you must contact your assigned TILDA Collaborator via email. If you are unsure of who your TILDA Collaborator is or if you are missing their contact details please contact the TILDA Hotdesk team at .